APEX CARPET CARE, LLC-Charleston, South Carolina (866) 708-APEX or (843) 769-7445

Emergency Services

Call Apex Now at 843-769-7445

Apex Carpet Care is available 24/7 to handle your emergencies.

When you call 843-769-7445, you won't get an answering service. An experienced professional will answer the telephone and immediately dispatch the necessary technicians and equipment to help you.

We work with most insurance adjusters throughout the area.

Water Extractions and Floods: We're Ready 24/7

Apex crews are IICRC certified in Water Damage Restoration. We average 10-12 emergency flood visits a day. Whether it’s an overflowed commode, a burst hot water heater or pipe, or a sewage backup, we know what to steps to take to prevent further damage.

Powerful Extraction & Drying Equipment

Apex has many trucks with powerful extraction equipment to fully dry out the worst situations. We have dehumidifiers of various sizes and hundreds of air movers to ensure effective circulation during the drying process. Our staff is IICRC certified in Water Damage Restoration.

You can be sure that Apex's first priority is your family's health and safety. Every effort is made to ensure no dangerous mold growth develops. It is Apex's policy to use a disinfectant treatment during the drying process.

Smoke & Fire Damage Experts

Apex Staff are also IICRC certified Smoke and Fire Damage Experts. Whether it's a small grease fire in the kitchen or an entire smoked-out house, we will respond quickly.

We itemize the costs using an estimating and pricing system commonly accepted by the insurance industry. We try to get your property back in order quickly so you can return to your home.

Immediate Steps to Take When Water Damage Occurs

The following IICRC recommendations assume water-related storm damage to residential or light commercial structures. For recommendations regarding restoration of major commercial properties and building assemblies, consult with professionals like Apex Carpet Care who have specific training and experience in this area.

Whether insured or not, property owners should document damage to property with photographs or video. Begin loss mitigation (i.e., protective) procedures immediately; hire a qualified contractor or do it yourself. Do not wait for an insurance claims representative to arrive and evaluate the loss. By that point, enough time will have passed that microorganisms have likely grown and amplified. This may not be covered by insurance.

Insurance policies define “loss mitigation” as “reasonable and prudent measures designed to preserve, protect and secure property from further damage.” This includes prevention of microbial growth and amplification.

Beware of Homeowner Warranty Services

Homeowner Warranties cover the damaged equipment such as a burst hot water heater, burst pipe, or clogged air conditioner. They do not necessarily cover the resulting damage to your home or contents. So be sure to take immediate protective measures to lessen the damage to your property.